Bilingual Customer Service Manager - Laredo, TX

Reference Number: 14061
Poolcode: 14-208-109
Recruiter: Dawn Fahrenholz
Department: Value Added Services
Hours: Full Time
Responsibilities: Manage, solicit, assist and maintain our established customer base within a geographical area. This includes requests for loads, occasional assigning of loads, and all customer service functions needed to ensure customer satisfaction, high production levels, on-time delivery, and minimal deadhead.
Qualifications: A minimum of a bachelors degree in Business Administration with an emphasis in Marketing, Management, or Transportation/Logistics, or three to four years Werner experience. Two to three years customer service experience and transportation experience preferred. Two to three years PC and/or AS/400 experience preferred.

Dedicated Safety Representative - Ardmore, OK

Reference Number: 13991
Poolcode: 10-2102-114
Recruiter: Joe Cole
Department: Safety
Hours: Full Time
Responsibilities: Conduct Driver Orientation and all Training courses offered by the Safety Department. Perform Drug and Breath Alcohol Tests. Perform all Safety related functions including, but not limited to, remedial Log training, annual reviews, accident reviews, disciplinary reviews and counseling sessions.
Qualifications: High school graduate or equivalent required. Experience operating a Tractor/Trailer and skill in operating a Class 8 combination vehicle preferred. Previous experience doing classroom instruction preferred. Requires six months to one year office experience as well as experience operating a PC and various office equipment. Excellent motor vehicle record required. Current Class A CDL is required.

Fleet Manager - Fulton, MO

Reference Number: 14086
Poolcode: 18-109-121
Recruiter: Adam Osher
Department: Specialized Services
Hours: M/F Days
Responsibilities: Dispatching and supervising drivers on loads by relaying trip information through the AS/400 computer system, satellite, face-to-face communication, and phone conversation. Manage drivers by assuring safe, legal, and on-time delivery of freight. Plan splits and swaps of loads to get drivers home, maintain legal hours of service and ensure customer satisfaction.
Qualifications: A bachelors degree (Business Admin, Marketing or Transportation/Logistics) and/or two to three years fleet management or transportation experience in the truckload industry preferred. Six months to one year supervisory experience preferred. Strong organizational skills, proven management ability, and skill in operating a computer terminal and satellite communications system are required.